iPhone repair specialists · Newcastle, Sunderland & Heaton
iPhone Repairs Without the Long Wait
Professional iPhone repairs in Newcastle, Sunderland and Heaton, with UK-wide mail-in service available. We repair cracked screens, batteries, charging ports, cameras and other common iPhone faults, with diagnostics before repair and same-day options for many repairs.
- Clear pricing before repair
- Same-day repairs available
- Walk-in or UK mail-in service
Common repairs
From 45 Min
Repair guarantee
Warranty coverage
Repairs available across 3 local stores
What Is Wrong With Your iPhone?
Not sure which repair you need? That is fine. Our technicians can inspect your iPhone, identify the fault and explain your repair options before anything is carried out.
01
iPhone Screen Repair
Cracked, damaged or unresponsive displays can make your iPhone difficult to use. Our iPhone screen repair service helps restore clear display quality and responsive touch functionality, with the device tested after the repair.
We can help with:
- Cracked or damaged screens
- Touchscreen faults
- Display problems
- Black or flickering screens
- Post-repair testing
02
iPhone Battery Replacement
If your battery drains quickly, has reduced capacity or causes unexpected shutdowns, it may be time for a replacement. Our iPhone battery replacement service restores reliable battery performance, with the device tested after fitting.
We check the battery and charging performance first, then recommend the appropriate repair.
We can help with:
- Fast battery drain
- Poor battery health
- Unexpected shutdowns
- Battery replacement
- Charging performance checks
03
iPhone Charging Port Repair
If your iPhone will not charge, charges intermittently or only works when the cable is held at a certain angle, the charging port may be damaged or blocked. Our iPhone charging port repair service starts with a diagnosis to identify the cause of the problem.
We inspect the port before recommending a repair, as cleaning or a connection issue can sometimes be the cause.
We can help with:
- Charging port faults
- Loose cable connections
- Intermittent charging
- Port inspection
- Charging tests
04
iPhone Camera Repair
Blurry photos, focusing problems, a black camera screen or a camera that will not open can indicate a hardware or software fault. Our iPhone camera repair service begins with diagnostics to identify the problem before the appropriate repair is carried out.
We can help with:
- Blurry or faulty cameras
- Microphone problems
- Speaker faults
- Call audio issues
- Camera and audio testing
05
iPhone Back Glass Repair
Cracked or damaged rear glass can affect the appearance and protection of your iPhone. Our iPhone back glass repair service helps restore the rear of supported models, with the device checked before and after the repair.
We can help with:
- Cracked back glass
- Damaged rear housing
- Structural damage
- Rear panel replacement
- Frame and fit checks
Getting Your iPhone Repaired Is Straightforward
You do not need to understand what has gone wrong with your phone before bringing it to us. Tell us what the iPhone is doing, and our technicians will take it from there.
-
01
Bring us your iPhone
Book online, give us a call or visit one of our stores. Tell the team what is happening with your device.
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02
We check the fault
We inspect the iPhone and carry out the relevant diagnostic checks. You will know what we have found before we start the repair.
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03
We repair and test it
Once you approve the repair, our technicians carry out the work and check the affected functions before returning your iPhone.
A repair should be done properly the first time
We Diagnose the Problem Before Replacing Anything
A broken screen does not always mean the screen is the only problem. Charging issues can come from the port, battery or another component. That is why we check the device before recommending a repair.
Our technicians explain what they have found and what your options are. Once the repair is complete, we test the relevant functions before handing your iPhone back.
Start Your iPhone RepairClear before you approve
You receive an explanation of the fault and the recommended repair before work begins.
Parts selected for your iPhone
We use genuine, high-quality parts suited to the device and repair being carried out.
Checked before collection
Your iPhone is tested after repair so we can make sure the repaired functions are working properly.
iPhone Repairs for Newer and Older Models
Whether you have a recent iPhone or an older model that you are not ready to replace, our team can diagnose a wide range of Apple devices.
iPhone 16 & iPhone 15
Screen, battery, charging, camera and other common repairs for standard, Plus, Pro and Pro Max models.
iPhone 14 & iPhone 13
We repair common faults across the iPhone 14 and 13 ranges, including display, battery and charging problems.
iPhone 12 & iPhone 11
Keep an older iPhone going with professional repairs for common hardware faults and damaged components.
iPhone X, iPhone 8 & iPhone SE
Older iPhones can still be worth repairing. Ask our team about your model and current parts availability.
Cannot see your exact iPhone model? Send us the model details and we will confirm the available repair options.
Every iPhone Device We Repair
iPhone 18 & iPhone Duo
iPhone 17
iPhone 16
iPhone 15
iPhone 14
iPhone 13
iPhone 12
iPhone 11
iPhone X, XS & XR
iPhone 8 & earlier
iPhone Repairs FAQs
Whether you are looking for an iPhone repair in Newcastle, Sunderland or Heaton, you can visit one of our local stores for advice, diagnostics and repairs.
Contact JD Phones
1. How much does an iPhone repairs cost?
iPhone repairs prices vary depending on the model, fault and replacement part required. Repairs start from £25, and we confirm the exact cost before any repair work begins.
2. How long does an iPhone repairs take?
Many common repairs, including screen and battery replacements, can be completed the same day. Some straightforward repairs can take around 45 min, depending on the iPhone model, fault and parts availability.
3. Can I walk-in for an iPhone repairs without an appointment?
Yes. You can walk into any JD Phones store in Newcastle, Sunderland or Heaton without an appointment. Booking online in advance is recommended if you want to secure a convenient repair slot.
4. Do you offer iPhone repairs by post anywhere in the UK?
Yes. Our UK-wide mail-in repair service allows you to send your iPhone to JD Phones from anywhere in the UK. Once repaired, we return your device using tracked delivery.
5. What iPhone problems can JD Phones repair?
We repair cracked screens, damaged displays, weak batteries, charging problems, camera faults, speaker and microphone issues, back glass damage and other common iPhone faults. If you are unsure what is wrong, we can diagnose the device first.
Find Your Nearest JD Phones
Whether you are looking for an iPhone repairs in Newcastle, Sunderland or Heaton, you can visit one of our local stores for advice, diagnostics and repairs.
Ready to get your iPhone working again?
Bring Us the Problem. We Will Work Out the Repair.
You can visit us in Newcastle, Sunderland, or Heaton, book your repair online, or use our UK-wide mail-in service if you are further away.
Book an iPhone Repair
Mail-in Repair
Walk-in locally or send your iPhone to us from anywhere in the UK.