Explore Our Expert Device Repair Services
Explore our expert device repair services in Newcastle, Sunderland and Heaton, with UK-wide mail-in repairs available. From mobile phones, iPads and MacBooks to laptops, gaming consoles and more, we provide professional diagnostics before repair and same-day options for many common faults.
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Fast Turnaround
Same day fixes for common faults.
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Warranty Included
Comprehensive post-repair services.
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UK-Wide Coverage
Expert UK-wide mail-in services.
Devices We Repair
Phones
Android & Apple repairs for iPhone, Samsung, Google Pixel, OnePlus and other smartphone brands. We repair common screen, battery, charging and hardware faults.
Laptops
Screen, battery, charging, motherboard and other hardware repairs for major laptop brands.
Gaming Consoles
PlayStation, Xbox, Nintendo Switch and other console repairs for hardware faults, overheating, charging and performance issues.
ExploreWearables
Apple Watch, Garmin and Galaxy Watch repairs, including supported screen and battery faults.
ExploreAudio
AirPods, wireless earbuds, headphones and speakers with battery, charging, sound and connectivity problems.
ExploreData Recovery and Device Support Services
From screen and battery replacement to data recovery, free diagnostics, remote support, UK-wide mail-in, and insurance claim documentation.
Data Recovery
Recover lost data from damage, corruption, or hardware failure.
Remote Support
Remote troubleshooting for software, setup, and performance issues.
Insurance Claims
Official repair documentation accepted by all major UK insurers.
Screen Replacement
Premium parts for every screen replacement across all devices we repair.
Battery Replacement
Battery repairs and replacements for phones, tablets, and laptops, all backed by our warranty.
Free Diagnostics
Free diagnostics before every repair. Know what's wrong before you commit.
UK Mail-In
Nationwide mail-in repair service with tracked return delivery.
Find Repair Services Near You
JD Phones provides Android & Apple repairs in Newcastle, Sunderland and Heaton, as well as repairs for tablets, MacBooks, laptops, gaming consoles, wearables and audio devices. You can visit one of our local stores or use our UK-wide mail-in repair service if you cannot visit us in person.
Visit Us in Newcastle
Visit our stores in Newcastle to experience the state-of-the-art work of our experienced technicians.
Address
23 Nelson St
Newcastle upon Tyne, NE1 5AN
Phone
Opening Hours
Mon - Thu: 9:00 am - 7:30 pm
Fri - Sat: 9:00 am - 9:00 pm
Sunday:
11:00 am - 5:00 pm
Send It In, We'll Sort It Out
Visit us in Newcastle, Sunderland or Heaton, or send your device from anywhere in the UK using our tracked mail-in repair service. Book online and we will guide you through the next steps.